પબ્લિક ગ્રિવન્સ પોર્ટલ – PG Portal

PG Portal is an online web-enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24×7) basis to Ministries/Departments/Organisations who scrutinize and take action for speedy and favourable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

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